Billing Coordinator
Terracon
- Olathe, KS
- Permanent
- Full-time
Responsible for coordinating the accurate and timely billing for an engineering consulting firm.Essential Roles and Responsibilities:
- Under general supervision, performs a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on contract terms.
- Processes various billing types ensuring all billing is internally approved and sent to clients on schedule, attaching all necessary backup.
- Responsible for the centralization of national account billing. Communicates the billing services offered to National Account Managers and partners with them to set-up national clients.
- Responsible for auditing complicated, centralized billing for accuracy prior to distribution.
- Research and analyze write-up/write-down differences greater than the set limit for assigned divisions.
- Set up and maintain projects and routine portfolios in job registration system.
- Research and resolve routine and non-routine billing questions and discrepancies following standard operating procedures.
- Answer Help Desk calls relating to billing and resolve billing applications IT and procedural errors for offices.
- Assist with the collections efforts of centralized National Accounts which could include phone calls, emails and letters.
- Provide excellent client service by maintaining a positive and professional attitude as well as positive and cooperative relationship with peers, coordinators and managers, as well as when interacting by phone, email, or in person with internal and external clients.
- Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- Be responsible for maintaining quality standards on all projects.
- High School diploma or equivalent
- Minimum 3 years' accounting related experience.
- Associate's degree preferred.
- Valid driver's license with acceptable violation history.