Retail Store Associate

• Demonstrates an enthusiastic, winning attitude at all times. Acts courteously and with interest in each encounter with guests.
• Performs register tasks including verifying funds, accurately counting down register, maintains cleanliness and stocking register areas.
• Follows proper phone etiquette and uses paging system.
• Follows all GIMT loss prevention procedures.
• Maintains all floor visual presentations, i.e. houseware end caps, H-rack displays, shoe racks.
• Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including store, processing area, donation center, restrooms and dressing rooms).
• Ensures the proper rotation of all store merchandise.
• Follows retail dress code policy.
• Able to perform opening and closing procedures per retail policy.
• Perform other duties as assigned by management.

• Responsible for pricing donated product to meet production standards and goals for store sales.
• Responsible for selecting quality donated product within Goodwill stores to meet goals for E-Commerce.
• Promotes and adheres to GIMT’ mission and values.
• Keeps store stocked in accordance with production goals by transferring saleable items to sales floor.
• Prepares products for shipping in accordance with the standard operating procedure.​

• Readily available to customers and exhibiting a high level of customer service.
• Be at designated work area ready to work by the scheduled time.
• Accurately and efficiently follow GIMT merchandising standards, i.e.: product placement and stock rotation.
• Knowledgeable of and complies with all company policies and procedures, as well as legal requirements, at all times.
• Helps contribute to a safe, welcoming environment for employees and customers.
• Wears personal protective gear.
• Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms. Will use typical janitorial mechanical equipment, i.e. floor scrubber).
• Regular, reliable attendance, as defined in Goodwill’s attendance policy.
• Perform other duties as assigned by management.

• No High School Diploma or GED, required.

• No previous experience required.

• Ability to effectively communicate with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Able to problem-solve, prioritize and be able to multi-task.
• Excellent decision-making skills.
• Strong attention to details.
• Able to do basic math (addition, subtraction, multiplication and division) and manage a budget.
• Able to operate cash register.
• Basic computer skills (Basic Excel and E-mail).

• Experience in retail, customer service or production is preferred.

• Must be able to stand, bend and reach for the duration of your shift.
• Must be able to lift, push and pull a minimum of 50 pounds.
• Material Handler must be able to drive forklift.
• Donation Attendants must be able to lift, push and pull a minimum of 50 pounds.

Goodwill Industries