Food Service Supervisor, Greenfield Village - New Main St Restaurant (part time)
The Henry Ford
- Dearborn, MI
- Permanent
- Full-time
- Interacts and communicates with guests, managers and co-workers in a professional and friendly manner.
- Manage assigned units from set up to breakdown, including overseeing daily operations of units.
- Monitors food quality and quantity in units and communicates effectively with culinary and warehouse teams to ensure products are available for our guests.
- Assists with the organization of stock, product and materials in each unit in conjunction with the Food Services Manager.
- Coordinates with Food Services managers and delegates tasks to service staff accordingly
- Acts as on-site trainer in the orientation and skill building of new employees to the food service department.
- Assumes responsibility for and ensuring staff is demonstrating food safety and sanitation policies and guidelines in compliance with Wayne County Health Department
- Places weekly and daily stock orders
- Assists Food Services Manager's with monthly department inventory of stock and product.
- Ensure food service staff are performing per The Henry Ford hospitality standards.
- Assists with service equipment inventory as needed.
- Assists Food Services Manager with all special event procedures.
- Handles and stores all equipment properly and with care.
- Adheres to The Henry Ford and the foodservice department rules and policies.
- Contributes to the effective team management of all problems, issues and opportunities.
- Acts as a team player, providing expertise within the team and with other team members as appropriate.
- Determines appropriateness of and authorizes execution of service recovery procedures for guests.
- Completes necessary staff time management duties daily.
- Provides guidance to staff in the safe operation, maintenance and efficient usage of food service equipment to department standards.
- Operates and has full knowledge of cash register and point-of-sale system and performs these duties to their security level.
- Utilizes good judgment and problem-solving skills to overcome common predictable problems that interfere with successful daily operation.
- High school diploma or GED
- Two or more years' food service experience
- Proficient with Microsoft Office
- Must have taken or be willing to take alcohol awareness training and Servsafe training
- Good communication, organizational and problem-solving skills
- Flexibility with hours and scheduling
- Available to work up to five days a week, daytime and evening, holidays and weekends
- Customer service focused with a hospitable demeanor
- Ability to manage co-workers in an effective manner
- Must be able to use tact and diplomacy in stressful situations