Customer Services Engineer (ANKARA)
Siemens
- Ankara
- Sürekli
- Tam zamanlı
- Performing the technical service operations (installation, repairing, preventive maintenance, modifications, updates)
- Responsible to increase technical, clinical and application skills for increasing the technical service quality
- Understand the prospect customer’s needs and problems (medical, technical) and arrange necessary actions to create the appropriate solutions
- Try to create the service contract sales opportunities and convince the customer for buying the service contract
- Development of the processes and to share their suggestions with the Customer Services management to increase the technical service quality and customer satisfaction
- Contribute to the SRS infrastructure installation and performing Remote Service via SRS
- Minimum 2 years of experience in relevant field is preferred
- Bachelor’s degree in Electronic, Mechatronic or Biomedical Engineering
- Very good command of English
- Medical equipment or high technology systems theory and repairing knowledge
- Analytical thinking, result and quality- oriented approach and good communication skills are required competencies
- No restriction for travelling