Applications Development Analyst

• Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization's architectural standards. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies.

• Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience.

• A minimum of 2 years of programming/systems analysis experience.

• Intermediate professional level role. Develops solutions requiring analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a project lead. May coach more junior technical staff.

• Assisting internal and external customers to produce detailed functional requirements of system components to be programmed.
• Efficiently programming modules for use in and by the CSAB whether it be a new module or an upgrade to existing functionality.
• Providing assistance to community developers to facilitate additional application submissions and build out the shared development community.
• Assisting in software configurations as required supporting the organizations development needs and schedule.
• Monitoring and assisting in tuning systems for greatest performance.
• Acting as liaison with hosting provider to ensure environment is optimized for application performance.
• Providing planning and technical support for migration activities.
• Providing assistance to ensure the security of deployed applications.
• Providing technical documentation of work performed in standard project team format.
• Identifying potential areas where existing applications require change, or where new applications need to be developed.
• Performing maintenance activities on current production applications.
• Migrating services from the premise based CSAB systems to an Oracle Cloud Infrastructure (OCI) based CSAB system.

• Able to communicate technical matters clearly in lay terms for full comprehension by non-technical users.
• Facilitates team and customer meetings.
• Delivers informative, well-organized presentations, if required.
• Understands how to communicate difficult/sensitive information tactfully.
• Seeks and participates in development opportunities above and beyond training.

• Attention to detail.
• Logical thinking.
• Creativity.
• Persistence.
• Adaptability.
• Collaboration.

• The Contractor’s personnel shall be the liaison between the business units, technology teams and support teams.
• The Contractor’s personnel shall facilitate effective team interaction.
• The Contractor’s personnel shall be willing to participate in all team roles.
• The Contractor’s personnel shall develop relationships with staff and other Department contractors to foster customer ties.
• The Contractor’s personnel shall communicate effectively with staff and other Department contractors at all levels to identify needs and evaluate solutions.
• The Contractor’s personnel shall continually seek opportunities to increase customer satisfaction and deepen both user and other Department contractor relationships.
• The Contractor’s personnel shall maintain relationships with other external organizations through professional association links wherever possible.

• All meetings will be held either in-person at 4030 Esplanade Way, Tallahassee, Florida, or via Microsoft Teams or other agreed-to video conferencing methods.
• The Contractor shall meet with the Department within five (5) business days of PO issuance to discuss the services contemplated by this RFQ, Department resources required by the Contractor and timeline of events.
• Recurring or progress meetings may be held as necessary. Either party may request such a meeting, subject to reasonable notice. Contractor shall not be entitled to additional compensation for meeting preparation, attendance, or travel.

• Monthly Reports

• The Monthly Report shall be submitted by the Contractor and include, at a minimum, the following information:
• Activities the Vendor’s personnel worked on during the month.
• Identification of the Vendor’s personnel service work hours rendered for each task and/or activity; and
• Upcoming major activities.
• This monthly report shall be due to the Department’s Contract Manager by or before the 5th day of the following month by 5 p.m., EST.
• Ad-hoc Reports

• Prepare any other reports the Department’s Contract Manager may need on a daily, weekly, or monthly basis, as deemed necessary. Each of these reports will be due within two (2) business days (unless otherwise agreed upon by both Parties), upon written request of the Department’s Contract Manager.

• Work Hours

• Work hours shall be from 8 a.m. – 5 p.m., Monday through Friday, 40 hours a week. Alternate work schedules for the Contractor’s personnel are subject to prior written approval by the Department’s Contract Manager.
• Location

• The Contractor’s personnel are expected to work onsite at 4030 Esplanade Way, Tallahassee, Florida. Telework may be considered with advance notice and approval from the Department’s Contract Manager.
• The Contract Manager reserves the right to increase/decrease hours as deemed necessary. Hours may be adjusted based on the status or urgency of the project or budget limitations. Should hours need to be adjusted, prior written notification shall be provided to the Contractor’s employee.

• The Contractor shall provide personnel timesheets evidencing the number of hours worked weekly for each employee engaged on the project, with a brief explanation of the performed work for each entry. The timesheet must be signed by the employee and approved by the Contractor. Time shall be billed in 6 minutes increments with sufficient detail for audit.
• In the event of a discrepancy between the hours shown on the Timesheet and/or the Monthly Report, the hours determined by the Department will prevail.
• The Monthly Report and Vendor personnel timesheets must be submitted to the Department’s Contract Manager within five (5) days of the last day of each month. The Monthly Report will be approved by the Contract Manager only after a review of all completed tasks and/or activities to verify that each task or activity has been timely delivered and was performed in a satisfactory manner.

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