Manager - Instructional Designer
BMC Software
- Pune, Maharashtra
- Permanent
- Full-time
- You will lead and manage a team of instructional designers, providing vision, direction, guidance, development, coaching, and support to ensure the delivery of high-quality learning experiences and solutions.
- Strong people management and project management skills, with the ability to effectively allocate resources, manage individuals/team, track progress/performance and proactively solve problems, and meet deadlines.
- You will collaborate with various executives, SMEs, stakeholders and consultants and lead review meetings.
- Provide thought-leadership on ID approaches and recommend solutions for internal training for employees globally.
- Continuously review feedback and data and assess the effectiveness of the learning experience and solution design to make improvements.
- Stay up-to-date on industry trends, tools, and best practices in ID and incorporate innovative approaches into our learning experiences and solutions while inspiring others to do the same
- Mentor, coach, and develop others on ID approaches and adult learning methodologies
- Demonstrate strong writing and communication skills and the ability to interact across levels.
- Demonstrate strong interpersonal and team-building skills.
- Possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines.
- Work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.
- Possess a customer-centric & innovative mindset and a desire to take on tough and challenging projects.
- Experience in corporate environments and navigating matrixed organizational charts working closely with global teams in various geographies.
- Proactively investigate and mitigate risks, coordinating with team members and others to resolve issues, and escalate issues as necessary.
- Foster a collaborative and innovative team culture, encouraging creativity and excellence in ID.
- Support the vision and values of the company through role modeling and encouraging desired behaviors.
- Participate in various company initiatives and projects as requested.
- 2+ years of demonstrated experience managing ID team(s), and/or a content development team designing multi-modal learning solutions
- 8+ years in an ID role and/or related role(s), preferably in a SaaS or technology environment
- Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute and lead multiple efforts with stakeholders across the globe.
- Ability to travel as required building product/solution skills and acting as an instructor when necessary.
- Proficiency in MS Office (PPT, Word, Excel), Adobe Captivate, Camtasia, Articulate 360 and Vyond (formerly Go Animate), Adobe Creative Cloud. Strong video creation, editing and publishing skills are highly valued.
- Cross-Functional/Deliverable focus - Reporting & Data Analysis, Knowledge Management, and Customer-facing Collaterals.
- Ability to effectively communicate up and down the organization and with liaison partners.
- Experience with latest learning methodologies such as microlearning, game-based learning and VR/AR will be desirable.
- Sales, technical or best practices experience in any one of the BMC Products and Solutions.
- Experience with basic sales skills and the profession of sales knowledge a plus.
- Proven experience developing courseware, training materials, technical content, including development of hands-on labs, using instructor led workshops and/or classrooms as well as virtual learning environments like web-based training, online, instructor led online, etc.
- Experience with Artificial Intelligence (AI) tools for enablement will be a huge added advantage