IT Quality Assurance Analyst
Radwell International
- Willingboro, NJ
- Permanent
- Full-time
- Required to gain specialized knowledge of Radwell International operational functions, procedures, and systems; such as, Sales order processing, purchasing, and inventory management, shipping, accounting functions, and websites.
- Become knowledgeable about ongoing development projects and system changes to create meaningful use cases and test data.
- Ability to document and communicate to the development and analyst teams issues that were discovered during testing
- Track QA progress, bug tracking status, aging of bug resolution
- Must regularly report status to management and proactively provide updates on current open issues.
- Verify software enhancements and resolutions work as expected and do not cause issues in other areas of the same or different applications.
- Provide end user customer technical support for level 3 issues as needed
- Deploy software changes to various environments, including production, as needed and manage releases through Change Control.
- Conduct Business Analysis of processes and identify process improvements as needed
- Perform work in an efficient manner
- Maintain a positive and professional working relationship with team members and end users
- Other tasks may also be required from time to time, at the discretion of management, in order to achieve department and company objectives.
- Experience with an automated software testing tool
- Experience with bug tracking software and reporting
- Prophet 21
- Radwell’s proprietary software and websites
- Microsoft Office
- MS SQL Server 2008 and 2012
- Ability to multi-task
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work effectively with little or no supervision
- Strong written and verbal communication skills
- Strong problem solving abilities and root cause identification
- Interpersonal skills are a must
- Sensitive to end user needs
- Two to four years related experience performing quality assurance and regression testing