Workforce Planning Manager
Datacom
- Brisbane, QLD
- Permanent
- Full-time
- Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
- Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
- Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
- Lead the development, execution, and communication of the company's workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
- Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
- Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.
- Extensive experience with workforce planning and scheduling in a large complex organisation - Ideally within a Business Process Outsourcing (BPO) environment
- Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
- Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
- Assures adherence to budgets, schedules, work plans, and performance requirements
- Ability to interact with a variety of stakeholders and team members across different business units
- Blend of commercial, technical, and consulting skills.
- Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
- Proven analytical and problem-solving skills