Full Time Team Member
Empire Jointstar
- New York City, NY
- $17.00 per hour
- Permanent
- Full-time
- 401(k)
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Health, Dental, and Vision Benefits
- Weekly Mystery Shopper Bonus Plan
- 401K Retirement Plan
- Generous Paid Time Off
- Company Sponsored Life Insurance + STD and LTD Offerings
- Child Bonding Leave
- The Pret Academy, Supporting Training and Development
- Quarterly Nationwide Team Events
- Free Breakfast and Lunch During Work Hours – Including Generous Discounts Off-Duty
- Transit Program, FSA, and HSAs Available
- Friendly, Fun, and Fast-Paced Environment with Passionate Teams
- Pet Insurance
- To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards
- To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate
- To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate
- To ensure all hot drinks training material is available and up to date
- To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz
- To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible
- To ‘wow’ customers with latte art
- To make all Barista Prepared Drinks to Pret standards
- To role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To carry out log checks, thermometer calibration and dribble tests in line with Pret standards
- Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista Prepared Drinks ingredients
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager
- To have a weekly sales target and share this with the team
- To know your shop Barista Prepared Drinks sales versus total sales and the mix
- To use promotional waste to sample and recognize regular customers with appropriate volume of drinks via Joy of Pret
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.