Information Technology Specialist II - Interface & Reporting Business Lead
California State Controller's Office
- Sacramento, CA
- Permanent
- Full-time
051-221-1414-011Salary Range:
$8,130.00 - $10,893.00Issue Date:
4/17/2024Contact:
Jesse Rios (916) 322-3682Location:
Personnel and Payroll Services Division
300 Capitol Mall
Sacramento, CA 95814Final Filing Date:
5/15/2024Individuals who are currently in this classification, or are eligible for lateral transfer or promotion, or are reachable on a certification list may apply.For permanent positions, SROA and surplus candidates should attach “surplus letters” to their application. Failure to do so may result in your application not being considered.Submit application package electronically via your CalCareers account or to address below:State Controller's Office
Human Resources Office
ATTN: Classification Unit - AM
300 Capitol Mall, Ste. 300
Sacramento, CA 95814Application package must include all the required documents. Mailed application package must include either ARF# 105/PR#104 or Position #051-221-1414-011 in the job title section. Application received without this information may be rejected.Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further! The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California.The following link outlines a summary of benefits available to state employees: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
- The option for telework is available.
- Using the four knowledge areas of the California Business Process Reengineering Framework (CA BPR), describe your relevant work experience and activities that prepare you for this position.
Under general direction provided by the Functional Manager (IT Manager I), the Business Lead (IT Specialist II) is responsible for performing a variety of complex analytical and IT support activities for the CSPS IT Project, a project to improve and replace the current personnel and payroll systems. CSPS will deliver a modern solution for Human Capital Management (HCM) including core HR functionality (position control, personnel administration, benefits administration, time management), Travel and Expense Management and Payroll with employee self-service and streamlined business processes using innovative technology solutions. The incumbent will perform a wide variety of analytical activities in the areas of business process analysis, system design analysis, problem resolution, and legislative analysis and consultation. The IT Specialist II will combine complex analysis for business needs with project management tasks, which includes personnel and payroll systems design planning and implementation activities for a highly complex IT project.The IT Specialist II has overall responsibility for the design, development, configuration, testing and implementation for the core HR/payroll functionality assigned and will oversee the work of business analyst resources that are acquired through vendor partnerships to ensure project standards and business needs are met.The incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), Change Control principles and practices, and an understanding of customer service concepts, and requirements development methodologies.Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)
- Guide the development and elaboration of plans and artifacts. Exercise independence and provide leadership in the design, development, configuration, and implementation of the future HCM/Payroll solution.
- Provide expert advice on system functionality to contractors and make decisions on issues that arise. Act as lead with contractor staff to perform design, system configuration, development, and implementation activities to complete the necessary project documentation utilizing industry standards and methodologies; and maintain project documentation.
- Lead design sessions with various internal and external stakeholders such as project team members, SCO management, and external agencies (department HR staff, control agencies, etc.).
- Conduct fit gap analysis and provide alternative solutions. Conduct analysis to identify any impacts to functional and non-functional requirements as a result of legislative change as well as unanticipated business needs exposed during design, development, configuration, testing, and implementation of the future solution. Utilize the project change control process to identify impacts and to obtain the necessary approvals.
- Conduct quality assurance reviews to ensure requirements are met and the future solution functions as expected. Provide recommendations regarding acceptance of contractor deliverables.
- Responsible for the identification, development, and documentation of test scenarios and test scripts with expected outcomes using the projects requirements management tool. Participate in all test phases and identify and document defects found and work with the system integrator to resolve and re-test until the solution is working as required. Provide updates to management on the status of testing and system acceptance.
- Recommend, plan and assist in the development of statewide policies (for approval by control agencies), procedures and processes for the future solution.
- Work with other work streams technical and non-technical team members (state and contractor) in interface specification development and testing; report specification development and testing; assist the Organizational Change Management (OCM) Team in garnering stakeholder acceptance; conversion mapping and testing; and provide input into development of training materials.
- Support IT Solutions administration for the project's Engineering Lifecycle Management (ELM) tool suite IBM DOORS, which includes IBM Engineering Requirements Management DOORS Next, IBM Engineering Workflow Management (EWM).
- Manage user accounts, roles, and permissions within the ELM environment. Customize the ELM environment to meet the specific needs of the organization or project teams. This may involve configuring workflows, creating custom fields, designing templates, and integrating with other tools or systems used in the development process.
- Provide training and guidance to users on how to effectively utilize the ELM tools for their respective roles and responsibilities. Proactively identifying opportunities for process improvement and enhancement of the ELM environment.
- Execute activities and tasks to ensure adherence to the project plans.
- Meet regularly with the project management office to provide status reports and to provide input on, or recommendations for, project plans, direction, staffing, priorities and sensitive policy and legal issues.
- Represent the SCO on various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the state's personnel and payroll project goals and objectives using information technology methods; and engage in business relationships requiring tact and perspective.
- Develop, attend meetings and make presentations to various internal and external stakeholders.
- Work with control agencies to implement newly discovered changes that are necessary to accommodate the business functions and processes supported by the new system and to resolve issues impacting the efficiency of the business practices.
- Other duties as assigned within the scope of the IT Specialist II class specifications.
- Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust
- Ability to communicate effectively while using tact and good judgment
- Ability to work under pressure with changing priorities and/or deadlines
- Strong customer services skills
- Ability to work well with others at all levels
- Excellent attendance and dependability
- Knowledge of project Engineering Lifecycle Management (ELM) systems
- Knowledge of Human Capital Management (HCM)
- Knowledge of the Systems Development Lifecycle (SDLC)
- Knowledge of Organizational Change Management (OCM) principles
- Knowledge of application and implementation of information systems to meet organizational requirements
- Ability to formulate and recommend policies and procedures
- Ability to gather and document software development specifications and requirements from various sources to facilitate software design in accordance with business needs