Το Cove 5* αναζητά για την καλοκαιρινή σεζόν 2024: Receptionist About Cove Paros 5* Cove Hotel 5* Paros is a luxurious beachfront resort located on the picturesque island of Paros, Greece. Cove Hotel offers guests an unforgettable experience in a stunning Mediterranean setting. Key Responsibilitie Greet and welcome guests with a smile and a positive attitude upon their arrival Check-in and check-out guests efficiently, ensuring all necessary information is accurately recorded Assist guests with inquiries, requests, and reservations, both in person and over the phone Handle guest complaints and concerns with professionalism and empathy, finding appropriate solutions to ensure guest satisfaction Provide information about hotel facilities, services, and local attractions Maintain a neat and organized front desk area Uphold the highest standards of guest service and professionalism at all times We are seeking a talented and passionate Front Office Agent to join our world-class team. As a Front Office Agent at Cove Hotel 5* Paros, you will play a pivotal role in ensuring that our guests have an exceptional and memorable stay. You will be the first point of contact for our guests, providing a warm and welcoming atmosphere and delivering outstanding customer service. Requirements: A degree in Hospitality Management Previous experience in a front office or guest service role is preferred Excellent communication and interpersonal skills Customer-focused with a genuine desire to exceed guest expectations Strong problem-solving abilities and attention to detail Knowledge of hotel management software Fluency in English knowledge of additional languages is an advantage Benefits : Competitive salary and performance-based incentives Training and development opportunities Staff meals and accommodation benefits A supportive and friendly work environment Opportunities for career growth within a prestigious 5-star hotel brand Απαραίτητα Προσόντα: Παροχές: