Integration & Workload Automation Systems Administrator
Pennsylvania State University
- Centre County, PA
- $76,700-129,500 per year
- Permanent
- Full-time
- Overall maintenance, service delivery and technical support of production batch workloads across various enterprise systems using BMC's Control-M
- Overall maintenance, service delivery and technical support of workloads across various enterprise systems using Informatica Integration Platform
- Ensure proper installation, configuration and management of Control-M application software with the objective of providing a robust and stable environment
- Work directly with customers and vendors on technical setup of application-specific connections
- Lead batch troubleshooting and problem resolution
- Maintain all data sources and data storage options
- Administer integration requests and analyze issues to provide effective resolution
- Monitor system operation and performance and provide effective and efficient resolutions to incidents
- Collaborate with partners to analyze requirements, determine scope and specifications
- Meet defined scope, target dates and budgets with minimal or no defects
- Participate in project planning efforts
- Identify ways to improve team efficiency and effectiveness providing innovative solutions to business needs
- The 24/7/365 availability of campus services requires support outside of regular working hours and may involve participation in an on-call rotation schedule
- Conduct technical walkthroughs, report project status, enable vendor solutions, and provide accurate and concise documentation
- Adhere to University standards, best practices, accessibility requirements, coding practices, and security
- Define and maintain standard operating procedures, disaster recovery procedures, user operations manuals, and other documentation
- Communicate and escalate degradations and outages
- Set up user access controls, roles, and permissions in line with data governance policies
- Perform Informatica administration activities which includes creating connections, upgrades, and secure agent installation
- Lead and/or provide technical guidance to staff and teams
- This position will be filled as an Advanced Professional or Senior Professional depending on the final applicant’s experience and education. The Advanced Professional requires a minimum of a bachelor's Degree and 3+ year(s) of relevant experience or an equivalent combination of education and experience. Additional education and/or experience are required for higher-level positions.
- 2+ years’ experience in system administration with Informatica Intelligent Cloud Services (IICS)
- 2+ years’ experience in system administration with BMC Control-M
- Experience collaborating effectively with team members and partners in a project environment
- Excellent communication skills and able to successfully articulate technology concepts to both business and technology audiences
- Experience with data and application integrations
- Ability to adapt to a changing environment and handle multiple priorities
- Strong software and system architecture skills
- Enthusiasm to learn new skills and technologies
- Strong business analysis skills
- Experience with relational databases and non-relational data sources (MSSQL, Oracle, and flat files)
- Experience in Linux, Windows and z/OS platforms
- Experience in file transfer technologies (SFTP, FTPS)
- Experience working in Unix Shell, Windows batch scripting
- Experience in Informatica Application Integration components like Processes, Service Connectors, and Process Objects
- Agile methodologies, code reviews, and test-driven development
- Cloud platforms (Amazon Web Services and Microsoft Azure)
- Experience in higher education
- Working knowledge of source control tools (GitHub)
- Service Management tools (ServiceNOW)