Validation Services Representative
ClassWallet
- Hollywood, FL
- Permanent
- Full-time
- Process transactions in a timely manner with high levels of accuracy
- Review all transactions for completeness and required information
- Follow all program policies and procedures for each individual organization
- Elevate any transactions with user comment or other issues as needed to CW Admin
- Collaborate with client admins and approval team to assist with questions or issues
- Keep current on product updates, improvements, and changes regarding transaction queue
- Identify and define any bugs and effectively communicate issue with CW Admin
- BA/BS degree
- A minimum of 2 years related work experience
- Proven ability to manage multiple projects and customers concurrently
- Solid experience with Microsoft Office Suite, Google Apps, and help desk support software
- Excellent attention to detail
- Critical thinking and problem-solving skills
- Exceptional verbal and written communication skills
- Strong project management, time management and organizational skills
- Positive attitude
- Exceptional work ethic
- Collaborative mindset
- Personable and approachable
- Natural relationship builder with integrity, reliability, and maturity