Job scope: Conduct outbound calls / drop off calls to potential DAX from provided leads or databases. Present, promote, and sell products/services using solid arguments to prospective customers. Establish, develop, and maintain positive business and customer relationships. Achieve and exceed sales targets and KPIs on a weekly and monthly basis. (to be adjust accordingly) Keep accurate records of calls, sales, and prospect interactions using Gsheets. Provide feedback and input on product/service improvement based on customer interactions. (to handling and share complaints / enquiries with teams) Strong understanding of financial products, markets, and industry regulations. Excellent communication, negotiation, and persuasion skills. Ability to explain complex financial information in a clear and understandable manner Job requirements: Preferably applicants with sales/telesales/call centre/customer service experience Fresh graduates/ Entry level applicants are encouraged to apply Preferably candidates specializing in Sales - Telesales/Telemarketing or equivalent Bahasa Melayu speaking is a MUST and have confident speaking in English. Excellent interpersonal skills with the ability to communicate with customers at all levels Ability to deliver high-quality customer service to external and internal customers Able to work in a team Have passion in sales and perseverance when face challenges Enthusiastic towards achieving target. Excellent telephone skills Comfortable making cold calls and establishing client relationships via phone. Must be a target-oriented, self-starter, and aggressive enough to achieve the defined targets.
