Luxury Boutique Sales Associate (JFK Airport) - Bilingual Mandarin
International Shoppes
- Queens, NY
- Permanent
- Full-time
- Has relevant luxury retail sales experience and possess exceptional customer service skills
- Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
- A powerful communicator, handling clients with personal care, putting them at the center of every decision.
- The ability to meet and exceed sales objectives
- Desire to learn
- Ability to establish a welcoming and approachable luxury environment.
- Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
- Create a long-term authentic bond with clients by making them feel the experience is truly about them.
- Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
- Attend all required training sessions held by the vendor and/or International Shoppes
- Adhere to the company’s loss prevention policies
- Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
- Being a master of storytelling and the art of asking engaging questions.
- English language skills; Mandarin / Korean a plus
- Previous retail sales experience preferred, luxury retail experience a plus.
- Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
- Ability to effectively communicate with customers, peers and management.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Minimum of 2 years of luxury retail experience
- Strong selling capabilities and notable customer service skills
- Elevated ability to communicate effectively both written and orally
- Talented negotiation prowess
- Passion for the art of selling
- Must be able to work flexible schedule throughout the week
- Full Time
- Benefits: Medical, Dental, 401K
- Merchandise Discounts (30-40%)
- Paid time off
- Positive work environment
- Bonus/Commission potential