Guest Service Rep Chateau St. Denis
Chateau Saint Denis
- Natchitoches, LA
- $12.00 per hour
- Permanent
- Full-time
- Dental insurance
- Health insurance
- Vision insurance
- Greets, registers, and assigns rooms to guests of establishment.
- Keeps records of room availability and guests’ accounts, manually or using computer. Prepares rental forms, obtaining customer signature and other information, such as required identification.
- Issues room key and escort instructions to baggage porter.
- Transmits and receives messages, using telephone or telephone switchboard.
- Date-stamps, sorts, and racks incoming mail and messages.
- May make and confirm reservations.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Deposits guests’ valuables in hotel safe or safe-deposit box, or assists guests in securing their valuables.
- Posts charges, such as room, food, liquor, or telephone, to ledger, manually or using computer. Computes bill, collects payment, and makes change for guests.
- Collects deposit or payment, or records credit charges.