Salt Life Part Time Key Holder - Hourly + Commission
Delta Apparel
- Estero, FL
- Permanent
- Part-time
- Competitive hourly pay rate PLUS earn uncapped commission on your sales
- Deep employee discount on your favorite Salt Life gear
- Outstanding team and work atmosphere
- Gain leadership experience
- Constantly strive to achieve and exceed store and personal sales goals.
- Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, co-workers and management team.
- Demonstrate proper etiquette when communicating with external customers (phone, email and written communication).
- Develop a strong knowledge of Salt Life product specifications including brands, styles, bodies, fits, sizing, content and features. Communicate this knowledge to customers in a clear and concise way.
- Be adaptable to store environment changes:
- In absence of the Store Manager or Assistant Store Manager, take ownership of the sales floor including but not limited to: sales, merchandising, operational functions, handling customers with issues/complaints and supervising employees.
- Provide guests Salt Life customer service:
- Assist with and/or complete opening, closing and daily procedures successfully.
- In absence of the Store Manager or Assistant Store Manager, ensure others are completing all daily tasks and checklists.
- Report maintenance issues to the Store Manager.
- Assist with the housekeeping needs of the store.
- Flexible/available in the event of scheduling, including, nights, weekends, employee and customer emergencies.
- Process all point of sale (POS) transactions accurately and in accordance with company policy.
- Complete banking procedures when assigned such as counting register, completing deposit slip, safe handling of money and if needed, taking deposits to the bank.
- Complete necessary reports
- Demonstrate in depth product knowledge.
- Maintain an organized and clean cash wrap area.
- Actively participate in merchandising activities including, but not limited to:
- Communicate any employee concerns/issues to the Store Manager or Assistant Store Manager as needed.
- Promote a positive work environment where all employees are treated fairly, respectfully and equally.
- Be knowledgeable about and follow all company policies. As a leader, set an example of how others should behave in the workplace.
- Protect store assets, inventory, employees and customers through an awareness of loss prevention and safety procedures. At all times, follow the loss prevention policy and procedures. Never take matters in your own hands.
- Communicate all loss prevention and safety related concerns or incident to the Store Manager.
- Report any missing merchandise or found tags to the Store Manager.
- Key personality characteristics in this role include:
- Demonstrates a customer-focused mindset
- Ability to learn quickly, including but not limited to, retail point of sale system
- Ability to problem-solve and make a decision based on sound knowledge of procedures
- Strong communication/interpersonal skills
- Computer skills including Microsoft Office
- Able to work flexible schedule including weekends, evenings and holidays
- Experience working in retail/customer environment (Two years preferred)
- One year of demonstrable experience in leadership role preferred
- None required
- Must be at least 18 years of age in most store locations
- Valid driver’s license and the ability to drive to the bank on behalf of the company is required in this role at most store locations