Mobile Technician
Camping World
- Bartow, FL
- $70,000-80,000 per year
- Permanent
- Full-time
- RV Mobile Service technician must have the ability to repair, install and troubleshoot the following areas on RV’s (not limited to): appliances, HVAC/Roof mounted AC Systems, electrician and electrical systems, plumbing, water, heating systems, propane systems, interior carpentry, and countertops, slide out systems, generators, satellite systems, roof, hitches.
- Present a clean, professional image to customers always and demonstrate great care and respect for their RV.
- Ensure that the warranty process is complete before leaving the customer’s site. This includes, but is not limited to: supplier diagnostic forms, pictures, and parts returned promptly as required.
- Accountable for van inventory reconciliation and accuracy always – promptly reporting any shortage/overage to the Parts and Warranty Manager along with an inventory reason of why.
- Ensure that the respective customer job is done prior to leaving the site to include items listed above, warranty submissions sent to the Warranty Administrator, parts and/or parts discrepancies for that job are reported promptly, shop supplies are applied, and any items purchased outside the system at local stores are added appropriately to the invoice.
- Accountable for invoices being accurate with all part numbers and that the Complaint, Cause and Correction are noted accordingly.
- Responsible for the care of the Company vans – knowing and understanding this is an asset of the Company that each technician is entrusted for the care of that van to include: cleanliness (inside and out) as that is our brand, parts removed from customers are promptly returned to the supplier/manufacturer or destroyed, repairs are promptly completed.
- Provide and document complete diagnostic test and repair or replacement services to customers units.
- 3 years of technician experience is a requirement – certification or working toward certification is desired or the equivalent of work experience.
- Ability to travel and work independently with minimal to no supervision.
- Ability lift more than 75 pounds with bending, twisting, climbing ladders etc.
- Computer literacy is required as well as having the tools to perform the job successfully.
- Strong creative thinking and critical thinking skills
- The ability to work under pressure and manage multiple tasks at one time.
- Display a positive, can-do attitude and demonstrate that every day.
- Successfully collaborate with team members and other personnel throughout the Company.