Transfer Agent Oversight Analyst (TA Oversight) - 12 months Fixed Term Contract

T. Rowe Price

  • London
  • Contract
  • Full-time
  • 15 days ago
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.POSITION PURPOSEThe Transfer Agency Oversight Specialist is responsible for supporting the overall monitoring and management of the performance of T. Rowe Price’s third-party Transfer Agents and Bank Account Providers across the UK and Luxembourg. The ideal candidate will execute and provide support on internal activities and initiatives designed to improve the overall process and ensure a high-quality client experience.Principal Responsibilities
  • Responsible for supporting the overall relationship with TRP’s third party Transfer Agents and related bank account providers, acting as a primary contact for both internal and external stakeholders.
  • Responsible for the investigation and resolution of day-to-day operational queries, issues, and incidents
  • Execute on activities from the designed TA Oversight framework and conduct ongoing monitoring activities to ensure compliance with agreed service criteria. Communicate the monthly/quarterly oversight findings to key stakeholders and management teams.
  • Complete daily, weekly, monthly tasks to ensure compliance with Client Money Obligations (Bank Reconciliation Oversight, Timed Transfer Modelling, Resolution Pack Review)
  • Conduct service review meetings and support due diligence on the service providers in conjunction with T. Rowe Price’s Risk and Compliance functions. Formulate, develop, and negotiate service level documents with the service providers.
  • Support the Breaches & Complaints processes (including logging breaches, performing root cause analysis, ensuring remedial actions are completed & working with internal stakeholders such as CASS Oversight, Compliance, Legal to ensure remedial actions are appropriate)
  • Participation in ad-hoc projects requiring TA Oversight support and expertise.
  • Review and interrogation of Management Information relating to the performance of the service providers.
  • Maintain written desktop procedures for key activities completed within the team.
  • Assist in process reviews & drive efficiencies through continuous improvement.
PERSONAL ATTRIBUTES / SKILLS / QUALIFICATIONS
  • 4+ years’ experience working in an Asset Management with fund operations and/or vendor oversight experience.
  • Solid working knowledge of Transfer Agency practices
  • Good understanding of Client Money Regulations
  • Good understanding of the UK/Luxembourg fund distribution landscape and regulatory environment
  • Problem solving oriented approach with high level of accuracy and attention to detail.
  • Excellent communication and interpersonal skills with ability to communicate with all levels of a diverse range of staff, including senior management.
  • Good understanding of UK / Luxembourg fund structures
  • Forward thinking mindset with a proactive approach
Commitment to Diversity, Equity, and Inclusion:We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

T. Rowe Price