Employee Relations

• Bachelor's degree in a relevant field preferred
• Fluency in English and Spanish required

• Act as a liaison between employees and management
• Investigate complaints, provide counseling and work toward conflict resolution while keeping supervisors apprised
• Recommend corrective actions and support supervisors with discipline and the separation process
• Periodically walk around the project sites and interact with employees to answer questions, address concerns and assess the work environment
• Identify issues that need to be escalated to corporate HR
• Stay abreast of labor laws and advise supervisors on their application
• Clarify company policies and procedures
• Coach supervisors on compliance with HR-related policies and procedures
• Facilitate the annual performance review process in conjunction with corporate HR
• Participate in face-to-face evaluations, when practical
• Arrange training for employees and supervisors as needed
• Be familiar with the new hire orientation
• Listen and respond to inquiries from employees
• Educate employees on benefits throughout the year and during open enrollment
• Ensure labor law posters and other company-required posters are up-to-date and in clear view
• Conduct exit interviews and determine root causes for voluntary terminations
• Suggest and implement retention strategies
• Recommend new approaches, policies, and procedures for continual improvements to the employee experience

• Understand and respect sensitive nature of confidential information
• Possess excellent communication skills, both oral and written, and strong organizational skills
• Exercise attention to detail
• Be responsive, self-motivated, a team player and task-oriented
• Motivate and persuade others
• Possess energy, enthusiasm, and a passion for engaging employees
• Thrive in a fast-paced work environment

• Sitting or standing for extended periods of time.
• Reaching by extending hands or arms in any direction.
• Possessing finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listening to and understanding information and ideas presented through spoken words and sentences
• Effectively communicating information and ideas by speaking so others will understand
• Reading and comprehending information and ideas presented in writing
• Applying general rules to specific problems to come up with answers that make sense
• Understanding the speech of another person
• Proficiency at using personal computer, tablet and smart phone and various applications, including but not limited to, Microsoft Word, Excel, PowerPoint, MS Teams, and Outlook
• Fluency in English and Spanish is required

M.C. Dean