Agency OverviewThe Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparentBureau/Division OverviewThe mission of the Department of Revenue’s Child Support Enforcement division is to protect the economic well-being of the Commonwealth’s children by enforcing the financial responsibilities of parenthood. Effective child support enforcement is an essential part of the larger effort by the Commonwealth and the federal government to promote families’ economic self-sufficiency.Position SummaryThe Metro CSE summer intern will assist the Regional Director in analyzing trends and data, gathering additional information from our case files, and recommending strategies for improving outcomes. The work will be focused on a key area of CSE’s work: enforcement of child support orders using license suspension and reinstatement as a tool for increasing compliance with court orders.Core ResponsibilitiesThe core responsibilities for the job will be to:· Compile and analyze data from license suspension and reinstatement activities to identify trends and discover opportunities for improvement.· Compile the results of the research into reports or presentations.· Assist the Regional Director in strategizing potential areas where improvements can be made and making recommendations for change.· Assist the Regional Director in presenting the outcomes of the intern’s work to other senior managers in the Division.Preferred Qualifications· Interest in public sector work/delivery of government services.· Understanding and support for the mission of CSE to ensure all children receive the financial support of their parents.· Strong communication skills, especially with diverse groups of people.· Experience working with Excel and basic Excel functions and charting tools.As part of the Future of Work Initiative, the agency is adopting a hybrid work model. Hybrid work is a mix of in-office work and telework. This position will work remotely some days and in-person on other days.An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.QualificationsFirst consideration will be given to those applicants that apply within the first 14 days.Please see Preferred Qualifications.Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics?An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
