Area Manager / Director
The Learning Experience
- Ashburn, VA
- $80,000-90,000 per year
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
- The role of the Area Manager / Area Director is to serve and protect The Learning Experience brand in multiple states, educating and upholding all company standards and operational practices.
- Serves as an area leader, influencing and guiding multiple center management teams be accountable for their own success.
- Executes operational strategies designed to drive customer enrollment & retention, strong center cultures and excellence in academic delivery.
- Partners with franchisees and support teams in the licensing, marketing, advertising, opening, and staff training for new locations.
- Demonstrates competence in communicating and training on new initiatives, while creating excitement and engagement.
- Consistently reviews and finds opportunity for process standardization, sharing best practices, implementing new initiatives across all centers to assist in achieving goals.
- Employs critical thinking to analyze center trends and P&L performance, while providing guidance to help centers improve and meet goals.
- Consistently educates oneself on TLE’s standard operating procedures and state childcare licensing regulations and ensures franchisees always comply. Tracks, manages and reports on centers compliance on a monthly basis.
- Evaluates enrollment trends for each center in area, and partners with the Marketing team to create and implement action plans.
- Builds and maintains positive relationships- creates an environment of trust and rapport with peers, franchisees, their employees, and corporate support partners.
- Researches and shares pertinent information and data, enabling franchisees to attract and retains top talent and customers.
- Actively seeks out resources to minimize and resolve problems. Has strong command in crisis management and escalates issues appropriately.
- Consistently works to improve performance for the area.
- Bachelor's Degree or appropriate equivalent from an accredited university.
- Strong computer and technical skills, including Microsoft business applications and various reporting software.
- Strong project management, business writing and reporting skills.
- Exceptional interpersonal and verbal communication skills.
- Solid business acumen, management, analytical, and problem-thinking skills.
- Must be able to provide own transportation to various locations in organizational service areas, as required by duties.