Service Advisor

Bill Deluca Family of Dealerships

  • Haverhill, MA
  • $52,000-75,000 per year
  • Permanent
  • Full-time
  • 21 days ago
****Sign on Bonus of up to $3000.00****Est. Yearly Pay $52,000 to $75,000At Bill DeLuca Family of Dealership, we are a family-owned and operated business currently in its third generation and we have been serving the Merrimack Valley for more than 60 years. That means our customers trust us to treat them like a member of the Bill DeLuca Family every time they visit.Bill DeLuca Family of Dealerships is looking to hire a hardworking, highly motivated Service Advisor to join our growing team!Apply today and become part of our family!What We OfferHealth InsuranceDental InsuranceLife / Long-Term Disability InsuranceVoluntary Short-Term Disability InsuranceFlexible Spending Plan401K Savings PlanPaid VacationSick TimeResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on the age, mileage, and history of the vehiclePrepare a complete and accurate estimate of the cost for labor and partsEstablish follow-up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager, or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsValid driver’s license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Bill Deluca Family of Dealerships