Job SummaryThe Operations Manager ensures projects move forward on-schedule and on-budget. Often, this entails creating schedules, managing personnel, communicating with clients, and working with project managers to overcome challenges. They oversee the operations and implements policies through development of operational procedures and managing personnel and budget matters whilst minimizing cost and maximizing productivity.Job Responsibilities 1Oversees for all programs at their place of work or will work with other coordinators in larger facilities or organizations.Leads design, implement, and evaluate programs that facilitate the professional development and continuous learning of employees in the entire group.Directs long-term and short-term strategic planning and budget development to support strategic business goals.Develops and establishes operating policies in consistent with the overall company's policies and objectives and ensure their adequate execution.Ensures all activities and operations are performed in compliance with the local rules and regulations governing business operations.Works closely with the HR Director/Manager to ensure that the human resource functions are properly resourced and represented within the senior management.Manages and oversees human resources are allocated over projects.Ensures proper staffing in each area of the Fun Center and performing daily opening and closing operational duties.Job Responsibilities 2Collaborates with HR to oversee annual performance review process and ensure proper documentation of employee growth/challenges.Directs company operations to meet budget and other financial goals.Manages and oversees all financial issues in cooperation with the Finance Director. Oversees reporting and monitoring of company performance metrics.Provides overall financial oversight and monitoring.Oversees the annual audit and work closely with the internal and external auditors.Provides high level of support to inform decisions the company makes around financial risks.Manages the Operations Teams to reach long-term professional objectives.Manages key projects and special initiatives that relate to company's growth with a focus on infrastructure or human resources.Additional Responsibilities 3Job Knowledge & Skills
Professional client management.Effective time management.Business Accounting.Knowledge of Event Planning and Event Management.Knowledge of Entertainment operation.Knowledge of event planning practices and techniques.Contracts development & administration.Technically proficient in all aspects of design and building related systems.Proficiency in English communication (oral and written).
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience13 years Total5 years On Job3 years GCCCompetenciesCollaborationAccountabilityResilienceQualityLeadershipProject Management L4Project Planning L4Creates Strategy - ProficientQA/QC L4Drives Performance - ProficientDesign & Construction L4Develops Future Leaders - ProficientHSE L4EducationBachelor's Degree in Civil Engineering or in any Engineering related discipline (e.g. Mechanical, Electrical)Professional Qualification in Engineering and Operations Management or MMUP Engineer Registration (UPDA)
