Streaming Expert for Online Platform (German Speaker)
Blu Selection
- Lisboa
- 950-1.400 € por més
- Contrato
- Horário completo
- Answering incoming queries from customers via phone, email and chat
- Identifying issues and provide solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participate in the success of the team and projec
- A native level of German and at least a B1 level of English
- Enthusiasm about movies, shows etc.
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: rotating shifts (5 days/week, weekends included, 8 AM - 9 PM)
- Salary conditions (*) - 2 options:
- Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)
- Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)
- For international candidates:
- Reimbursement of your initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- Real career opportunities in different career paths
- (*) Compensation during training period if successful (6 days): 90% of your hourly wages (lower taxes)
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment.