Sales Manager
RML Automotive
- Bentonville, AR
- Permanent
- Full-time
- Hires, trains, motivates, counsels and monitors the performance of all salespeople.
- Directs sales staffing and training in ways that will enhance the development and control of our sales process.
- Handles all activities at the sales desk, ensures proper conduct at the sales desk at all times.
- Monitors and directs the asst. sales manager's daily activities.
- Responsible for tracking all daily activities to include: customer traffic, phone traffic, follow up traffic, deliveries, CSI and gross profit.
- Works with F&I dept. to ensure accurate information on all customers and their vehicle information.
- Ensures the process for taking credit information is done lawfully and that all information is protected.
- Ensures 100% turnover to F&I dept.
- Ensures that the company policy for Privacy Notices is being followed.
- Works with F&I to ensure maximum profitability.
- Ensures that Red Flag and OFAC checks are being processed and that company policies are being followed.
- Assist F&I in the financing of all customers.
- Ensures accuracy of all information.
- Has a strong working knowledge of the DMS system.
- Assists in Establishing annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
- Monitors salesperson productivity and performance.
- Orders/acquires new and used vehicle inventory.
- Administers and monitors factory-sponsored programs.
- Displays, merchandises and promotes new and used vehicles.
- Reviews market analyses and sales reports to determine customer needs and volume potential and develops sales campaigns to accommodate the goals of the dealership.
- Serves as liaison between sales department and other departments.
- Ensures that all federal, state, local and company policies are being followed to assure the safeguarding of customer information.
- Attends managers meetings as requested.
- Ensures all payroll data is accurate (pay plans, job descriptions, bonus structures) .
- Conducts one-on-one sessions with all salespeople.
- Understand, keep abreast of, and comply with federal, state and local regulations that affect used vehicle sales.
- Process all paperwork to Human Resources in a timely manner.
- Follows the dress code the company has put in place. Maintains a clean and neat work area.
- Follows federal, state and local law as well as company policy about safeguarding all information.
- Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.
- Keeps current with annual HR training along with any other training that might be required for this position. Keeps current with Dealer Track updates and training webinars.
- Follows all company policies and procedures. Informs supervisor of any illegal activity.