Shop Technician

• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
• Repair all types of equipment that the company sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Maintain a profitable billing level.
• Follow all Shop Service Department procedures.
• Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
• Communicate all options to the Shop Supervisor before proceeding with work.
• Complete jobs within quoted time limits when applicable.
• Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
• Have the necessary tools to perform repair and scheduled service work.
• Maintain a clean and orderly work area.
• Represent the entire company at all times.
• Pass Raymond Certification and re-certification if applicable.
• Maintain an acceptable driving record as established by the company’s insurance company, if applicable.
• Report all accidents whether self or customer.
• Account for 100% of available time during working hours.
• Willing to work overtime when necessary.
• Must follow all procedures in the company’s Employee Handbook.
• Must follow safety procedures and use good judgment regarding safety.
• Must be willing to work out of town, as necessary.
• Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers.

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Able to always exhibit professional behavior.
• Willing to follow mandates and procedures of the Shop Service Department.
• Self-starter.
• As needed, able to deal with customers on a face-to-face basis.
• Maintain a sound working relationship with technicians and fellow workers.
• Possess good organizational skills.
• Must pass all available certificates appropriate to the position.
• Sound working knowledge of basic D.C. electricity, basic A.C. electricity, SCR, transistor, microprocessor, simple guide, internal combustion, and diesel engines.
• Sound working knowledge of hydraulic systems.
• Sound mechanical abilities.
• Able to organize efficiently.
• Must maintain a clean, neat, and professional appearance.
• Able to work in conjunction with other departments as needed.
• Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
• Motivated to continuous self-development and training.
• Willing to assume more responsibility as required.

• High school diploma, general education degree (GED) or equivalent is required.
• 2 years breakdown experience or comparable service experience; or equivalent combination of education and experience preferred.
• Shop Technicians may have to drive a company vehicle around the shop and must be able to be insured by Raymond West.

• Position is non-sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

• The hourly range for this position is $22.00 - $30.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Raymond West