Claims Trainee, Property Damage
Plymouth Rock Assurance Corporation
- Horsham, PA
- Permanent
- Full-time
- Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim.
- Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
- Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
- Analyze the investigation to determine proximate cause, negligence, and damages.
- Evaluate and adjust reserves as necessary.
- Prepare dispatch instructions for field personnel to inspect vehicles.
- Negotiate and settle claims within his/her individual authority.
- Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
- Maintain an effective follow-up system on pending files.
- Prioritize and handle multiple tasks simultaneously.
- Adjust to fluctuating workload.
- Advise insureds, claimants, brokers on the status of the claim.
- Act as an intermediary between the Company, preferred vendors and customers.
- Resolve all disputes that may arise.
- Ensure that service, loss and expense control are maintained at all times.
- Adhere to privacy guidelines, law and regulations pertaining to claims handling.
- Investigate and initiate subrogation when applicable.
- Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
- Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours.
- Other duties as assigned.
- Strong customer service, organizational, verbal, and written skills are required.
- Basic personal computer skills including working knowledge of Microsoft Office Suite products.
- Bachelor’s Degree from a four-year college or university required and/or 3-5 years of equivalent experience.
- Recent college graduates are encouraged to apply!