Maintenance Technician, Senior - Water Distribution

City of Raleigh

  • Raleigh, NC
  • $41,203-63,065 per year
  • Permanent
  • Full-time
  • 13 days ago
Job DescriptionThe City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.Our Water Distribution division is looking for a Maintenance Technician, Seniors to join our team. Maintenance Technicians, Seniors are devoted to completing hands on repairs and installations on a wide variety of assets (water mains, services, valves, fire hydrants, etc.) within our water system and providing excellent customer service. The Maintenance Technician, Senior also operates trucks and equipment essential to completing these jobs for the City's distribution.The benefits of being a Raleigh Water Maintenance Technician, Senior:
  • Qualifying Maintenance Technician, Seniors are eligible for training certifications that provide stipends of additional 12.5% to base pay
  • Education provided to learn Water Operator standards and earn certifications
  • Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
  • Employer paid insurance
Work Hours:
Maintenance Technician, Seniors work a rotating after hours call schedule. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, the employee is paid at the overtime rate as indicated by policy. Hours could differ based upon flexibility and seasonality, wherein availability to work a varied schedule is required for this position.Duties and Responsibilities
  • Installs, replaces, and repairs assets such as water services, mains, fire hydrants, split services, sample stations, and auto flushers.
  • Set up and break down work zones, including signage and traffic control devices
  • Excavate and perform repairs on leaking, broken, or damaged system components
  • Haul equipment and materials to and from job sites
  • Monitor, organize, and replenish inventory of tools and parts used by crew
  • Monitors and ensures safe working conditions and environment; identifies potential hazards and initiates or coordinates corrective action to maintain safety; ensures availability, maintenance and operability of safety and work-related equipment; monitors processes and activities to assure quality
  • Responds to inquiries, complaints, issues, and information requests from internal and external customers; addresses and resolves problems and complaints; monitors compliance with applicable regulations, standards, policies, and procedures
Typical QualificationsEducation and Experience
High School Diploma or GED and three years of utilities experience or experience related to the fields listed below as shown:
  • Landscaping: installer, maintenance, irrigation
  • Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
  • Mechanic: heavy equipment, HVAC, hydraulic systems
  • Farming: manual labor, equipment operating
  • Moving Company: labor, truck driver
  • General Municipal Worker: utility inspector
  • Tech School Student: Mechanical
  • Firefighter: full or part-time
ORAn equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.Licensing/Certifications
  • Valid North Carolina Class C Driver's License, or ability to obtain within 60 days of hire, and a satisfactory driving record.
  • Valid North Carolina Class A Driver's License, or ability to obtain within 60 days of hire, and a satisfactory driving record.
Additional InformationKnowledge of:
  • Practices and methods of coaching and leading the work of others (based on assignment).
  • Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
  • Standard practices, methods and materials of assigned work.
  • Standard system functions and methods of assigned work.
  • Business math concepts.
  • Basic project management principles.
  • Filing and record-keeping principles.
  • Occupational hazards and applicable safety principles and practices.
  • Uses and properties of supplies and equipment.
  • Applicable federal, state and local laws, codes, regulations (based on assignment).
  • Customer service principles.
  • Specialized equipment relevant to area of assignment.
  • Modern office technology.
Skill In:
  • Training and coaching staff (based on assignment).
  • Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed (based on assignment).
  • Performing equipment inspections and monitoring safety conditions.
  • Providing directions to others in order to meet standards.
  • Providing attention to detail in assignments.
  • Business math computations.
  • Organizing and maintaining records and files.
  • Maintaining and updating data and documentation.
  • Comprehending reference books and manuals.
  • Operating assigned tools and equipment.
  • Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
  • Providing customer service.
  • Utilizing a computer and relevant software applications.
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
ADA and Other Requirements
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise.Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.To find out about the City's benefits package, and other programs, please visit our Employee Benefits page:The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.

City of Raleigh