Senior Manager, Partner Training and Technical Enablement
Taxware International
- Grand Forks, ND
- Permanent
- Full-time
- Identify and assess current and future training needs across the business through market analysis, channel programs, annual goals and consultation with product and sales leaders
- Develop and lead the execution of a coordinated global and regional training plan that addresses program and partner needs leveraging an LMS (accreditation, certifications)
- Project manage diverse teams and leverage a variety of training methods, systems, and tools to meet business objectives
- Build and deploy effective on-boarding strategies for the Sovos partner ecosystem to ensure newly recruited partners ramp effectively and efficiently
- Monitor and evaluate training program’s effectiveness, success, and ROI. Provide updated reporting on success to the broader team
- Develop and track key KPIs
- Manage the training budget
- Be adaptable, provide opportunities for ongoing development of training path
- Resolve any specific problems and tailor training programs to key as necessary
- Develop and shape training curriculum
- Work to ensure content is “partnerized” for channel delivery and consumption
- Maintain a clean vision of training trends, learning paths, certifications, and best practices
- 7+ years proven work experience creating, building, and managing partner training initiatives at an Enterprise software or technology company
- Track record of designing and executing successful partner enablement and certification programs at scale
- Experience leveraging LMS or other technology to deliver partner training
- Excellent communication and leadership skills, including prior management experience
- Skilled at working cross-functionally to lead diverse teams to consensus
- Ability to plan, multi-task and manage time effectively
- Strong writing and presentation skills including the ability to help shape training materials
- Due to federal contracts - successful candidates must successfully pass a background check and drug test before hire
- An opportunity to work with a global team
- Manager bootcamps (because teams are only as good as the people managing them)
- Unlimited paid time off (no worrying about accruing time or running out of sick days - If you need time off, take it!)
- Paid family leave
- Tuition reimbursement
- Generous 401k match
- Company seeded and matched Health Savings Account