Academic Support Coordinator
Arizona College of Nursing
- Hartford, CT
- Permanent
- Full-time
- Academic support service
- Operate and manage the on-site Learning Resource Center with consistent hours of operations to serve both the General Education and Core students. Arrive on time and provide prompt and friendly assistance to students through walk-ins and scheduled appointment
- Develop plans to increase usage of academic support resources (i.e. tutoring, web resources, workshops, library - LIRN), both internal and third-party, tracking and reporting on successes and pivoting when something isn’t working.
- Coordinate and deliver a comprehensive range of academic support services through maintaining a dedicated Canvas shell, including tutoring, academic workshops, group study sessions, and writing assistance. Adapt resources to meet the campus students’ needs.
- Student support and peer tutor management
- Select, train, schedule, and supervise student peer tutors to work with fellow students in their academic pursuits; responsible for timekeeping for peer tutors.
- Deliver student achievement services to assigned caseload of students through proactive communication and alignment with College policies and procedures. The student caseload is based on the size and needs of the campus.
- Collaborate with the College’s student affairs department to coordinate ADA requests and accommodations. Manage accommodation requests from students, gather supporting documents, submit requests to Student Affairs, and deliver accommodation offers to students.
- Proctor student exams.
- Campus Engagement:
- Participate in campus activities, including but not limited to, committee work and student orientation.
- Publicize the availability of resources including creating informative flyers on various topics, managing a comprehensive list of academic resources available to students, and attending cross-functional campus events.
- Bachelor’s Degree in education, English, science, or another relevant discipline.
- Two or more years' experience in a metric-driven role.
- Advanced written and verbal communication skills.
- Adept in Microsoft Office 365 (or similar software) and videoconferencing software.
- Experience providing academic support within secondary or higher education.
- Demonstrated expertise in APA writing style.
- Graduate degree.
- Experience teaching in English or sciences.
- Experience working with English Language Learners.
- Two or more years’ experience working in student support services in secondary or higher education.
- Experience with Canvas LMS, SMART board, ExamSoft/Examplify (or similar software).
- Competitive pay and opportunities for professional development.
- Dynamic organizational culture within a supportive working environment.
- Rest and relaxation with generous PTO and holiday benefits.
- Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
- Preparation for the future with a 401(k) and company match.