Assistant Site Manager
BLISS Car Wash
- Santa Paula, CA
- $17.00-22.00 per hour
- Permanent
- Full-time
- BLISS Car Wash - $750 Sign on Bonus.
- Base $17.00-$22.00 per hour, plus commission and incentives.
- Hourly $17.00 - $22.00
- $750 Sign on Bonus
- Plus, Commission and Incentives
- Flexible working hours
- Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
- 401k with Employer Matching
- FREE weekly car washes
- We offer the opportunity for growth within the BLISS family and value each one of our team members.
- Manage site staff and improve/maintain a clean, efficient site.
- Assists with daily paperwork, in manager’s absence.
- Provide the best customer experience by training the team on all internal and external programs, building customer loyalty through the membership program.
- Ability to train team on Monthly Unlimited Wash Memberships as well as Single Wash Packages
- Provide daily direction to the staff and ensure safety and other compliance procedures are being adhered to.
- Strong problem-solving skills and stay in regular communication with the Site Manager.
- Follow through on site open/close process and ensure site is fully operational during business hours.
- Responsible for creating a culture and level of interaction to ensure exceptional customer caring.
- Accountable for providing strong, positive, and pro-active leadership to the team while providing direction, training, and feedback.
- Sustains a high level of product knowledge and product preparation.
- Maintains a safe work environment for employees, vendors and guests.
- Ability to follow direction and make decisions consistent to the job functions.
- Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
- Maintain high standards of personal appearance and grooming, which include wearing proper uniform appearance policy.
- Responsible for compliance with local, state, and federal laws as well as internal audits.
- Enjoy working outdoors.
- Be a team player.
- Greet and create an exceptional first impression for all guests.
- Offer & Sell Monthly Unlimited Wash Memberships and Single Wash Packages.
- Ensure all vehicles are loaded correctly and safely onto the conveyor.
- Prep the vehicle within company guidelines.
- Quality Control Area - verify all vehicles are BLISS clean as well as wiping down vehicles within company guidelines.
- May perform similar and incidental duties as required by Management.
- Maintain the highest level of customer caring at all times.
- Ability to adapt to the ever-changing high-volume retail.
- Have the capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Have attention to detail with the capability to prioritize and meet deadlines.
- Ability to work varied hours/days as business dictates.
- Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.
- Excellent verbal communication skills.
- Must be able to lead, support and contribute to team goals.
- Ability to communicate in English.
- Clearly communicate operational concerns with Management and co-workers.
- Reports to the Site Manager.
- Works OUTDOORS with exposure to fumes from vehicles, equipment, and cleaning solvents.
- Constant fluctuation in temperature and conditions.
- Noise and vibration exposure.
- Must have the ability to lift up to 50 lbs.
- Ability to stand or walk for extended periods of time.
- Flexible hours, night and day, weekends, and holidays.
- Ability to operate all related equipment.
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