Training Specialist, WMS
DSV
- Lancaster, TX
- Permanent
- Full-time
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: [[Lancaster, TX]]Division: [[Solutions]]
Job Posting Title: [[Training Specialist, WMS]]
Time Type: [[Salary]]The DSV WMS Training Specialist is responsible for successful implementation and delivery of Trainings in Warehouse Management System (WMS) and supporting processes to DSV Solutions sites. The WMS Training Specialist delivers functional and business process expertise in multidiscipline project teams. Ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan and execute trainings on location. All over US and Canada
- Facilitate online training.
- Comfortable performing in front of an audience.
- Continuous improvement of trainings and training material content
- Organize training (training calendar and organization with local site)
- Cooperate with engineering on the WMS set-up.
- On site go-live support, and after-care.
- Testing training programs
- Maintain up-to-date revisions of training materials.
- Administrating of tests and exam results in the central database
- Train key- and end-users on designed processes and functionalities
- Create functional designs for internal and external reports and documents.
- Gatekeeper for warehouse process standardization
- Provide regular scheduled project updates to internal and external stakeholders.
- Advocate and sell best practices and standardization to internal (and external) parties.
- Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
- Other duties as assigned by management to support special projects, implementations, process improvements.
- None
- Must have a high school diploma or general education degree (GED).
- 2 years' experience in working in a project-based environment.
- Excellent communication, presentation and organizational skills
- Strong and energetic personality, able to communicate on operations as well as management level .
- None
- Proficiency in one or more WMS
- MS Office Suite
- English (reading, writing, verbal)
- Preferably Spanish (reading, writing, verbal)
- Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
- High level of independency and self-driven
- Able to articulate and voice own opinion.
- Readiness to travel - can be on short notice.
- Able to travel domestically and internationally (including Europe).
- Bachelor's degree in a relevant discipline or equivalent combinations of education and work experience.
- Extensive knowledge on warehouse processes and supporting system landscapes.
- 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
- Profound Logistical and/or Supply Chain Management process understanding.
- Experienced in working on small, fast paced project teams.
- SQL proficiency is a plus.
- Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.