Customer Service Representative - UniFirst ($1,000 Sign On)
UniFirst
- Bradford, VT
- Permanent
- Full-time
- New hire must reach 180 days of employment to receive the full incentive bonus.
- New hire must abide by UniFirst's 90-Day Introductory Period. This includes meeting UniFirst's attendance and performance policy.
- New hire must not have been previously employed by UniFirst
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email .
- Provide excellent customer service to both customers and UniFirst personnel.
- Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst's escalation process.
- Partner and provide administrative support to UniFirst's Sales Department.
- Perform basic data entry and other administrative duties .
- 2 years of Customer Service experience in an administrative setting is preferred .
- Prior Accounts Receivable experience is highly encouraged .
- High School diploma or GED equivalent is recommended .
- Verbal & w ritten c ommunication skills: professional telephone and email etiquette .
- E ssential skills : active listener, responsive , and personable .
- Computer skills: proficient knowledge of Microsoft Office products ( i.e. Outlook, Excel, Word, TEAMS, etc )
- Time management and organizational skills with attention to detail.
- A collaborative, team-player capable of working independently .
- Problem solve r in a dynamic environment .
- Comfortable performing basic mathematical skills ( i.e. adding, subtracting, multiplying, dividing, etc.)
On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.About UniFirstThe fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.UniFirst is an international leader in the $18 billion -dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination lawsUniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.