Chief Property Officer
Shelterforce
- Austin, TX
- Permanent
- Full-time
- Supervise, coach and mentor direct staff reports
- As a key member of the senior leadership team help to address critical issues facing the organization
- Assist with strategic planning with the FC Board of Directors and with the senior staff
- Provide staff support to lead an engaged FC Board Property Committee.
- Provide property management operations reports for the FC Board.
- Develop and review regular performance reports on property operations to monitor and adjust practices. Collaborate with accounting to create and maintain reports.
- Oversee, review and adjust all property annual budgets to meet financial goals
- Contribute to long term vision planning for use of the FC Central Reserve
- Assist Asset Management with review of annual property tax valuations and protests
- Set the vision for our communities to be beautiful, well maintained and professionally managed.
- Strategize with directors and district managers to facilitate optimal operations. Participate in problem solving on complex situations.
- Be entrepreneurial to identify and adjust practices to improve financial performance where it makes sense. Research and evaluate best practices that we can emulate.
- Assist in acquiring management fee increases where permission is needed from lender or government agencies
- Develop and maintain our rent policies to maximize income while serving our mission of affordability. Maximize rents from third party payers.
- Prepare Asset Preservation plans for long range portfolio planning.
- Mediate conflicts between Services, Property Management and Compliance
- Oversee the work of the supportive housing department and the Director of Supportive Housing Management.
- Provide leadership for a blended management approach with day to day property management, onsite social services, and desk clerk operations all on one team.
- Demonstrate balanced judgement, understanding and care for our supportive housing communities and residents.
- Oversee Director of Compliance. Maintain familiarity with property compliance requirements, and work to resolve major issues. Coordinate with legal counsel as needed.
- Ensure all funder required programs and restrictions are followed.
- Seek system improvements that allow for more efficient and accurate compliance performance
- Oversee Risk & Safety Manager, and provide leadership and insight in periodic organizational assessments of risks and mitigation opportunities.
- Oversee the insurance renewal process, claims, and ongoing insurance related commitments to lenders and the insurance agency.
- Collaborate with HR in the Risk and Safety programs being implemented and followed across the portfolio.
- Track all fair housing complaints, litigation and any other legal matters impacting organization. Other Duties and Responsibilities
- Provide input regarding new community development, including site locations, design specifications, operating budgets, and rental assistance.
- Participate in professional development related to DEI.
- Attend professional conferences or trainings as time allows.
- Bachelor's Degree in related field; Master's Degree or related experience preferred
- Ten years minimum of experience managing a large real estate portfolio
- Ability to manage and navigate complex issues
- Demonstrated problem solving and conflict resolution skills
- Excellent verbal and communication skills
- Minority candidates encouraged to apply Foundation Communities is an equal opportunity employer.