People Services Administrator

RWS

Mumbai, Maharashtra
Permanent
Full-time

30 days ago

Job OverviewKey Responsibilities

Executes and administers end-to-end People services (including benefits) in accordance with global processes, and agreed local variations, for a country or region, ensuring data accuracy, professionalism and timeliness.
Is the front line first point of contact for managers and colleagues (after self service) in a particular country/region, responding or appropriately triaging the request in a timely manner.
Delivers in line with agreed Service Level Agreements (SLAs), policies, processes and standards.
Work with other HR team members to maintain consistency of policies, practices, and processes.
Work with others to continually improve end-to-end HR services and operational services including driving adoption of self-service at country level.
Responsible for regular data input, maintenance and accuracy within the HR systems. Produces required documents and maintain personnel files, including the purging of data in line with data processing policy.
Prepares data extracts and other information for payroll team to process.
Supports execution of Centres of Excellence and divisional change agendas by providing appropriate responses and support to managers and colleagues.
Proposes and participates in continuous improvement projects.
Carries other tasks as required to support Country or Regional People Services team and Divisional HR Business Partner.
Escalates issues to Country Manager in a timely manner

Skills & Experience

Maintains confidentiality
Good people skills, able to listen and resolve problems
Experience using Microsoft Office
Confident learning new IT systems
Uses initiative and takes ownership
Good communicator who works well as part of a team
Time management skills
Able to work independently
Proactive
Attention to detail
Experience working with Microsoft Dynamics 365 HR Solution and power apps (preferred).

Life at RWSAt RWS, we’re here for one purpose: unlocking global understanding.As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.RWS ValuesGet the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.For further information, please visit:RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristicsRecruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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