Telecom IT Business Analyst

Global Channel Management

  • Cary, NC
  • Permanent
  • Full-time
  • 2 months ago
Telecom IT Business Analyst needs 9 years of professional business analysis, application design, implementation, and support experience, or at least 9 years of experience as a super user, preferred.Telecom IT Business Analyst requires:
  • Bachelor's degree in a related field required.
  • Master's degree or equivalent work experience required.
  • Proficient in project management techniques and experience working on and leading cross-functional projects.
Operational Applications:o Extensive experience in a business operations environment and working knowledge of workflow systems;o Thorough knowledge of design and operation of browser-based business applications and tools;o Experience with designing and documenting business and system process flows;o Familiarity with Oracle and SQL Server databases, and related tools such as SQL Developer;o Experience integrating internal and external applications, including cloud solutions; ando Experience working with Salesforce preferred.
  • Experience in the telecommunications tower industry, operations, leasing, or real estate preferred.
  • Experience in working with external and/or overseas development and testing groups preferred
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Telecom IT Business Analyst duties:
  • Provide leadership in cross-functional and technical expertise across multiple business areas, including system and process integration points.
  • Use advanced knowledge of professional concepts in developing new processes or systems and resolving complex issues that have direct impact on business sub-functions or objectives.
  • Lead and advise Business Analysts by sharing your knowledge and reviewing their deliverables to ensure high-quality solutions.
  • Ensure alignment with strategic visions when configuring or customizing solutions to maintain flexibility and future integration.
  • Lead cross-functional requirement sessions to elicit, document, and analyze business requirements and functional specifications for complex projects; identify unspoken or conflicting requirements and challenge the status quo.
  • Lead new product reviews, tests, and pilots. Evaluate new products and provide recommendations.
  • Identify and suggest solutions for operational inefficiencies, conflicting business practices, and integration issues.
  • Create or assist with creating and executing cross-functional test scripts to ensure minimal post-production issues.
  • Facilitate the business and operational readiness for system deployments and process changes.

Global Channel Management