Telecom IT Business Analyst
Global Channel Management
- Cary, NC
- Permanent
- Full-time
- Bachelor's degree in a related field required.
- Master's degree or equivalent work experience required.
- Proficient in project management techniques and experience working on and leading cross-functional projects.
- Experience in the telecommunications tower industry, operations, leasing, or real estate preferred.
- Experience in working with external and/or overseas development and testing groups preferred
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
- Provide leadership in cross-functional and technical expertise across multiple business areas, including system and process integration points.
- Use advanced knowledge of professional concepts in developing new processes or systems and resolving complex issues that have direct impact on business sub-functions or objectives.
- Lead and advise Business Analysts by sharing your knowledge and reviewing their deliverables to ensure high-quality solutions.
- Ensure alignment with strategic visions when configuring or customizing solutions to maintain flexibility and future integration.
- Lead cross-functional requirement sessions to elicit, document, and analyze business requirements and functional specifications for complex projects; identify unspoken or conflicting requirements and challenge the status quo.
- Lead new product reviews, tests, and pilots. Evaluate new products and provide recommendations.
- Identify and suggest solutions for operational inefficiencies, conflicting business practices, and integration issues.
- Create or assist with creating and executing cross-functional test scripts to ensure minimal post-production issues.
- Facilitate the business and operational readiness for system deployments and process changes.