Systems Engineer
Leidos
- Philadelphia, PA
- $101,400-183,300 per year
- Permanent
- Full-time
- Supporting large scale IT systems, identifying their dependencies and interoperability, and reviewing end-user use cases.
- Preparing cost-benefit and return-on-investment analyses.
- Communicating complex technical concepts and project information clearly and concisely to both technical and non-technical audiences.
- Working seamlessly with contractors from other organizations, as well as with staff at all levels.
- Analyzing internal and external customer needs and construct sound, logical business improvement opportunities that are consistent with corporate Information Management guiding principles, cost savings, and system architecture objectives.
- Providing group facilitation, interviewing, training, and provide additional forms of knowledge transfer across client’s organization.
- Collecting, reviewing, editing, and disseminating executive-level communication products, to include written documents, briefings, and talking points.
- Utilizing technical skills and experience to further current service offerings and client’s mission.
- Experience analyzing system requirements to determine approach and feasibility of design within time, cost, and security requirement constraints.
- Perform the physical setup and configuration of desktop hardware and software to include external peripherals that may be required.
- Project Management support for all new initiatives relating to the various systems supported.
- Troubleshoot desktop and network anomalies and contact the appropriate groups for additional support.
- Serve as technical liaison between the site and the appropriate technical business areas for resolution of IT issues and system upgrades.
- Build workstations per established procedures.
- Manage software and hardware support as needed.
- Maintain access control by creating new user accounts, maintain existing accounts, and troubleshoot user login or access issues.
- Monitor server activities and provide technical support that requires expert knowledge using advanced technical principles.
- Maintain documentation and influence team and others through created common solutions.
- Video Conferencing support
- Maintain operational status of all phone systems.
- Coordinate with outside vendors to get building installation and maintenance completed.
- Assist with maintaining access control systems and alarm system accesses as needed.
- Escort service vendors/contractors as needed.
- FedEx and UPS Shipment.
- After hours response/resolution for technical issues and high precedence responses
- Awareness to HVAC issues for management of systems and technical interface with local HVAC service provider.
- Must have a TS/SCI clearance with polygraph to be considered.
- Must have a Bachelor's degree and minimum 8 years of experience 12v years of experience can be used in lieu of degree.
- Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering or related field and successful software engineering experience; of if no degree, relevant experience performing engineering functions in the field on programs of similar size, scope, and complexity.
- Experience in IP Related Services: TCP/IP, UDP, ICMP, PPP, and SIP.
- Knowledge of Cisco routers and switches.
- Experience with UPS systems and AD/DC power systems, to include design or install/connection.
- Working knowledge of CAT5, CAT6 cable, connectors, and demonstrated capability of fabrication of equipment.
- Knowledge of fiber, servers, routers, edge switches and desktop hardware.
- JIRA, ServiceNow, Remedy, VISIO, and MS Office.