Sales Associate (Internet, TV, & Phone) - St Joseph, MN
Midco
- Saint Joseph, MN
- Permanent
- Full-time
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer’s current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco’s image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.
- Possess strong problem solving and decision-making skills while using good judgement.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
- Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers’ residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more