Temporary Hospitality Associate (Mini Golf, Events and Rentals)
Walker Art Center
- Minneapolis, MN
- $16.97 per hour
- Temporary
- Full-time
- Facilitate distribution of Mini Golf clubs, balls and scorecards to guests and ensure smooth transitions throughout the day of mini golf operations on the terraces.
- Check tickets for entry and facilitate exiting directions to Mini Golf guests.
- Provide excellent customer service to all guests.
- Create a highly positive experience for guests conducive to repeat visitation, membership conversion, and excellent word of mouth for the center.
- Proactively and warmly welcome guests, respond to questions and offer guidance.
- Resolve general complaints from guests and members on site.
- Learn and provide deep knowledge of general program and facility information for visitors.
- Helps maintain Mini Golf inventory of printed information and marketing materials, and ensures signage is properly placed.
- A willing attitude and positive demeanor are fundamental to success in this position.
- Help to ensure the safety and security of our visitors and our public spaces; assist in crowd monitoring and emergency situations.
- Guide patrons, scan tickets, distribute programs, and perform light cleaning between indoor and outdoor events.
- Assist in wayfinding and support for Walker Events and Rental guests and vendors.
- Strong interpersonal and communication skills
- Prior customer service experience
- Must be available to work Monday-Sunday daytime and evenings
- Ability to problem solve in a quick and resourceful manner and take initiative
- Ability to handle a variety of operations simultaneously
- Proven ability to work with a wide range of personalities and people across a variety of generations.
- This position will work a rotating schedule as follows:
- Must be able to stand for long periods.