Operations Associate

TourHero

Bogotá DC
Permanente
Tiempo completo

Hace 24 días
Postúlese fácilmente

About TourHero:TourHero is a social travel platform that enables anyone to meet like-minded individuals through unforgettable journeys. We're building a platform to help plan unique epic adventures that enable travelers to meet other like-minded new people during their trips.We are an early-stage start-up backed by Peak XV (Sequoia Capital India) and Lightspeed Ventures. Currently, we are building a strong team to execute this grand vision.TourHero's founding team is led by co-founders Tushar (CEO), Jann (CPO) and Viren(CCO), and the former 2 previously co-founded/built Voyagin, one of the largest online travel companies in Asia, which was eventually acquired by Rakuten, the world's 5th largest e-commerce site.And now, we’re on the lookout for an Ops Rockstar to join our team and expand our wellness operations.We need someone with a passion for the startup environment and operations – to dive into planning wellness retreats, engaging with our TourHeroes, and driving strategies to keep escalating our Wellness vertical.Responsibilities:

Conduct consultative sales calls with clients to discuss all details of their desired travel experiences, needs, and budget.
Sell and drive clients to destinations organizationally strategic.
Manage reservations, special requests, and payments to clients and suppliers.
Finalize detailed itineraries and ensure all documentation is presented and accurate; provide relevant information, and disseminate guest materials including departure information.
Clear, friendly, and helpful communication with TourHeroes, Travelers, and Operators, and to build long-lasting business relationships with recurrent clients

The applicant should move to Bogota (Colombia). The office is located in the WeWork Calle 100Requirements

1 - 3 years of experience in the startup environment is required
Client-facing experience is a plus
Related travel experience and industry knowledge is essential
A passion for travel
Highly organized with strong attention to detail
Self-driven in an autonomous, remote environment
Able to consistently understand the intent and vision of the company and proceed accordingly
Ability, creativity, and drive to achieve goals, and KPI’s within the timeline
Ability to brainstorm ideas with teammates and manager to create/improve processes and strategies to achieve organizational goals
1-3 years of experience in travel, marketing, customer experience, business, corporate, or related is a plus.

Benefits

Stocks
Medical and travel insurance.
22 days PTO
5 days of work from anywhere every 6 months
Mac, monitor, and equipment budget of $200 for any tools that will help you set up your work

TourHero