Server
IHOP
- Metairie, LA
- Permanent
- Full-time
- Greeting and seating customers.
- Presenting menus and explaining menu items.
- Taking accurate food and beverage orders from customers.
- Communicating special requests and dietary restrictions to the kitchen.
- Ensuring the prompt and accurate delivery of orders to tables.
- Refilling beverages and attending to guests' needs throughout the meal.
- Recommending additional menu items and upselling specials.
- Presenting bills, processing payments, and providing change or receipts.
- Clearing and cleaning tables efficiently. Stocking required products. Cleaning and Clearing server area.
- Resetting tables with clean utensils, napkins, and condiments.
- Addressing customer concerns and complaints professionally.
- Collaborating with kitchen staff, hosts/hostesses, and fellow servers for smooth service.
- Following food safety and sanitation guidelines.
- Adhering to IHOP's policies and procedures.
- Servers should have strong interpersonal and communication skills to provide excellent customer service and ensure a positive dining experience.
- A friendly and welcoming demeanor is essential for servers who interact with guests daily.
- The job may involve standing for extended periods, carrying trays of food, and walking between tables. Physical stamina is important.
- Servers should have a good understanding of the restaurant's menu, including ingredients, preparation methods, and special promotions.
- Ability to accurately take orders and communicate them to the kitchen is crucial to ensure customers receive the correct dishes.
- Servers often need to handle multiple tables simultaneously, so the ability to multitask effectively is important.
- Collaboration with kitchen staff, host/hostess, and fellow servers is essential for a smooth dining service.
- The ability to work in a fast-paced and sometimes high-stress environment is important for servers.
- Servers must pay attention to customer requests, dietary restrictions, and special instructions to ensure orders are accurate.
- Servers need basic math skills to calculate bills, make change, and process payments.
- Understanding and adhering to food safety and sanitation guidelines is crucial to maintain a safe dining environment.
- Punctuality and reliability are highly valued in the restaurant industry.