Senior Manager, Acquisition and Liabilities

Commercial Bank

  • Qatar
  • Permanent
  • Full-time
  • 21 days ago
Job SummaryTo effectively manage and grow Retail customer base and Retail liability portfolio aimed to achieve annual financial goals and establish market leadership through:1) Managing customer acquisition propositions with focus on high value customer (i.e. Qatari & salaried Expat)2) Managing on-boarding initiatives such as QVC, CB@Work and DAO onboarding3) Managing account-related developments that covers maintenance of retail T&Cs and tariff of charges4) Managing the Retail Liability portfolio and product suite focused on growing low-cost deposits and maintain balance between high-cost deposits and over-all cost of fundKey AccountabilitiesCustomer Acquisition:
  • Drive customer acquisition and cross sell, by executing strategic propositions that appeal to Qatari and Expat customers and are market leading.
  • Facilitate conceptualization, design and review of CB Retail Banking acquisition propositions through the utilization of analytics data, market insights and internal capabilities.
  • Work with internal stakeholders to achieve acquisition strategies across all segments and nationalities in order to generate customer acquisition growth and revenue for the bank
Liabilities:
  • Manage over-all Liabilities portfolio growth
  • Work with internal stakeholders to achieve deposit growth strategies across all segments.
  • Coordinate with Treasury on a best efforts basis to obtain competitive rates for customers and manage FTP rates in line with bank objectives.
Product Strategy:
  • Coordinate with cross-functional teams and stakeholders (segments, marketing, IT, operations, other key departments) in the delivery of long- and short-term strategies.
  • Work with relevant stakeholders in order to provide the bank with captivating customer offers in order to win in the market place.
  • Support stakeholders and delivery channels in the distribution and sale of products
  • Manage third party/partners relationships and engagements and ensure targets and objectives are met.
  • Responsible for formulating the acquisition and liability product proposition strategies; and ensure the implementation and delivery of underlying product / proposition objectives.
Budgets, Planning and Monitoring
  • Contribute to the preparation of the budget and monitor financial performance versus the budget, in order to ensure that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified
  • Monitor and manage over-all product performance and profitability, identify pros and cons on financial impact. Correct and direct whenever necessary.
  • Manage, update and maintain retail tariff of charges and T&Cs
  • Review budget and monitor financial performance to ensure that business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.
Continuous Improvement and Supervision of Subordinates
  • Organise and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
  • Provide training, coaching and constructive feedback to subordinates to support their overall development.
Related Assignments
  • Perform other related duties or assignments as directed

Bayt

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