Senior Salesforce Business Analyst

PwC

  • Praha
  • Trvalý pracovní poměr
  • Plný úvazek
  • Před 22 dny
Job Description & SummaryAbout the teamTechnology in PwC responds to the dynamic changes in the world around us and our customers' needs. As a team we implement solutions based on the Salesforce platform - a global leader in the CRM area.Thanks to close cooperation with Salesforce, we have access to unique knowledge and innovative solutions. We are working with the latest Salesforce products (such as Salesforce Field Service, Revenuer Cloud, Heroku, Vlocity, Tableau CRM, Marketing Cloud or Interaction Studio).Join one of the largest Salesforce teams in CEE, grow in this area of technology under the guidance of our experts, take advantage of a wide training program and change the world with us for the better!About your managerKatka Vokrinkova leads our Salesforce team in PwC Czech Republic. She discovered her passion for technology while in a digital agency in college and has been gaining experience as a tech project manager, product owner, and later Salesforce consultant ever since. In her spare time, she enjoys cooking, yoga, spending time with her dog, and learning handstands.Job description & summaryAnalysis of business requirements and mapping them to Salesforce capabilitiesDesigning solutions and system functionalities according to business requirementsPerforming and documenting the result of business and system analysisImplementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platformAccurately estimating effort of configuration work on Salesforce PlatformWorking independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clientsLeading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution providedProviding constructive and meaningful feedbackProactively sharing knowledge as well as introducing new people to the team and teaching othersRequirements of the role3 years + of experience as a IT System/Business Analyst or a Salesforce ConsultantExperience in documenting business processes and requirementsGreat communication skillsAbility to transfer knowledgeGood analytical skillsKnowledge regarding IT system lifecycleProblem solving attitude and quick learningOpen minded seeking for innovative solutionsNice to haveKnowledge of BPMN or UML notationExperience in working in Agile projectsExperience in working with enterprise-class CRM systemsKnowledge of relational databaseSalesforce Trailhead Badges and/or CertificatesOur benefits and FunPaid time off 30 days, 3 well being days and 2 extra days off from the company at the end of the year.45,000 benefit points for sports, meal vouchers, to the pharmacy or for cultural experiencesComputer and iPhone with unlimited dataThe possibility to set your work schedule flexibly. We also offer part-time work from homeRegular professional training in various areas – business, technical and soft skills. Take a look at: Digital Upskilling Academy or our Technology communities, where we organize various trainingsThe support of more experienced colleagues in the team, including the buddy system, so that you are not alonePwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop./#LI-ZS1

PwC

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