Accounts Receivable Manager
Renfro Brands
- Mount Airy, NC
- Permanent
- Full-time
- Investigate and verify financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications.
- Establish credit limitations on customer accounts and approve special credit arrangements and deviations from standard terms of payment.
- Manage the Accounts Receivable portfolio within established aging goals, ensuring timely collection of balances due.
- Review collection reports to determine collection and balance outstanding status and evaluate effectiveness of current collection policies and procedures.
- Review and maintain customer rebate agreements in conjunction with our Strategic Planning and Analysis department.
- Prepare and submit periodic reporting to leadership on the status of the portfolio overall, with supplementary information on key large, high risk or overdue accounts.
- Work with members of the finance leadership (CFO, Corporate Controller, VP Accounting and Tax) to consider the collectability of all accounts in the portfolio and provide a recommendation of the appropriate allowance for doubtful accounts, reserves for customer promotions and reserves for chargebacks as well as proposed write offs on a quarterly basis for approval and inclusion of appropriate entries in the Company's corporate records.
- Audit delinquent accounts considered to be un-collectible to ensure maximum effort has been made before assigning bad debt status to account. Submit delinquent accounts to attorney or outside agency for collection along with monitoring collection progress and being responsible for enforcing our collection policies.
- Set-up all new customer accounts and maintain accurate information (i.e. contact information, credit limits, exemption certificates).
- Manage and lead a team of 6-8 AR staff.
- Provide needed documentation for auditors to ensure accurate and efficient audit.
- Actively explore improvements to and efficiencies in work processes.
- Build a collaborative and respectful arrangement/tension with management teams to ensure an appropriate balance of credit risk.
- Perform special projects as needed.
- Five (5) or more years of leadership or managerial experience strongly preferred, or equivalent combination of education and experience.
- Knowledge and experience with project planning, development and evaluation as well as the ability to meet project deadlines.
- Team player with ability to interact effectively cross-functionally and with all levels of the organization.
- Strong written and oral communication skills along with the ability to negotiate payment terms, payment plans, etc.
- A customer service mindset for both internal and external customers.
- Familiarity with financial systems and interaction of functional areas such as order entry, shipping, billing, accounts receivable and general ledger in an integrated system. Microsoft Dynamics (D365) is ideal.
- Requires strong Microsoft Office applications, specifically advanced Excel skills.
- Personable and easy to approach with a positive, upbeat attitude and mindset.
- Possess excellent organizational skills, aptitude to focus on tasks until complete, and ability to prioritize to meet deadlines.
- Dedication to accuracy, attention to detail, and the ability to effectively follow-up on pending issues.
- Ability to lead and deliver results.