Store Manager

• Manages company store to meet customer needs and maximize sales and profitability.
• Works toward meeting any stated Goals and Objectives for the Branch.
• Manages the physical organization and inventory of the store and warehouse.
• Ensures that business processes of the Lansing branch are executed effectively, accurately and in concert with procedures established by the corporate office.
• Supervises support personnel.
• Supports sales activities.
• Responsible for the management and disposition of documentation pertinent to the operation of the branch.

• Maintains an atmosphere and culture of teamwork, respect, and a positive attitude.
• Ensures timely and accurate fulfillment of sales orders, meeting stated On-time goals.
• Assists customers in the store.
• Provides technical consultation and makes product recommendations.
• Assists in the identification of fluid conveyance components.
• Fabricates hose assemblies on demand.
• Generates quotes and enters sales orders both directly for customers as well as in support of Outside Sales.
• Works with company sales and management personnel to maximize sales and profitability.
• Communicates lost sales opportunities due to stock out conditions.
• In collaboration with the branch operations manager, reviews, and acts on periodic Backorder Reports, generated at minimum, weekly.
• Supervises warehouse, sales-counter, and office staff.
• Fosters a culture of customer-focused teamwork.
• Promotes an environment of empowerment, mutual respect and trust while holding team members accountable for their actions.
• Documents and assists in conducting performance evaluations of team members.
• Collaborates with corporate office regarding hiring, firing, major disciplinary, and compensation decisions.
• Follows and enforces policies in the Employee Handbook.
• Works with purchasing personnel to plan and schedule procurement of inventory.

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