Team Lead and Staff Attorney
Community Legal Services
- Orlando, FL
- Permanent
- Full-time
- 15 paid holidays and 24 days of paid time off
- Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
- 100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
- 100% 403B match
- CLS pays Bar Dues and CLE Credits
- Student loan reimbursement for Attorneys
- Tuition Reimbursement
- Ability to apply for Public Service Loan Forgiveness (PSLF)
- Fantastic work-life balance
- Various opportunities for upward mobility into leadership/more advanced roles
- Pet Insurance
- Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!
- Train and support to CLS Helpline staff on completion of intakes, screening of applicants, conflict checks,applicant eligibility and referrals to proper resources.
- Provide training and guidance on applicable legal advice across several areas of civil practice
- Conduct case reviews for substantive and procedural compliance.
- Engage in regular internal communication and meetings to discussemerging common legal issues and system operations.
- Track, identify, and improve the effectiveness of the Helpline processes including the intake system, online intakes, and delivery of services.
- Track and identify emerging issues in the community, case outcomes, and other matters related to improving the client experience at the Helpline.
- Develop, review, and update CLS Helpline policies, procedures, materials, and manuals a regular basis and as needed.
- Assist with the management and maintenance of the multiple technology platforms utilized by the Helpline.
- Lead and inspire CLS Helpline team for optimal performance.
- Provide proactive and reliable support to the manager, streamlining daily operations and enhancing team efficiency.
- Work extended/evening shifts as needed for late shifts and outreach events.
- Utilize critical thinking and problem-solving skills to increase the effectiveness, efficiency, and client experience at the Helpline.
- All other duties as assigned.
- Must be a member in good standing of The Florida Bar.
- Must have been an attorney for at least 5 years; at least 1 year managing experience required
- Must have a demonstrable commitment to understanding and addressing issues of low-income constituents.
- Must maintain professional and legal knowledge through reading and continuing education.
- Must have at least 90 days of time on CLS Helpline.
- Must demonstrate proficiency in the Helpline process to a degree suitable to train others.
- Must be bondable.
- Must be able to attend meetings and/or other functions at various locations throughout service area.
- Must possess excellent legal and community partnership skills and be computer literate (Microsoft Office 365).
- Valid Florida automobile license, use of own auto, and proof of insurance necessary.
- This is a Full-time position with the ability to work both scheduled and flexible work hours, including some evenings/weekends, based on business needs to perform duties, attend meetings and/or other functions throughout the CLS 12 county service area.