Customer Representative
Go Green Cleaning Experts
- West Chester, PA
- $15.50-18.00 per hour
- Permanent
- Full-time
- Answer and direct phone calls.
- Organize and schedule appointments for cleaning (Residential & Commercial).
- Send quotes out to prospects.
- Plan meetings and take detailed notes.
- Write and distribute email, correspondence memos, letters, faxes, and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists through a CRM database system.
- Organize the employment ads, and schedule interviews.
- Submit and reconcile expense reports.
- Provide general support to visitors.
- Act as the point of contact for internal and external clients.
- Liaise with the owner and any senior consultants to handle requests and queries from clients.
- Day shift
- Monday to Friday
- Morning shift
- High school or equivalent (Preferred)
- Customer service: 2 years (Required)
- Proven experience as an office clerical, sales or office assistant.
- Knowledge of office management systems and procedures.
- Working knowledge of office equipment.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Excellent time management skills and the ability to prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multi-task.
- Flexible schedule
- Paid time off