Program Administrator
- USA
- Permanent
- Full-time
- Schedule, establish agendas for, facilitate, and ensure follow-up from meetings of the E&I Network and its meetings with E&I Cabinet staff.
- Promote the cross-cabinet work of the E&I Network by establishing channels of communication and opportunities for collaboration.
- Update E&I Network on the citywide work of the Equity and Inclusion Cabinet.
- Identify foundational training and ongoing learning opportunities of best practices equity and inclusion work in local government and related topics, e.g. accessibility, accountability, belonging; and ensure that E&I Managers are receiving the necessary training.
- Conduct best practices research for E&I Managers if the issue affects multiple cabinets or agencies.
- Collect and synthesize individual reports to present to the Senior Leadership Team of the E&I Cabinet on a regular basis.
- Coordinate with members of the E&I Cabinet, the E&I Network members, and Cabinet Chiefs across the City to assist in the development of a collective citywide Theory of Change for the E&I Network.
- Ensure that recommendations from the work of the E&I Network and its members are presented to E&I Cabinet leadership so that they are incorporated into E&I Cabinet’s vision, mission, theory of change, goals, and objectives, and the City of Boston’s overall approach to equity and inclusion.
- Build relationships with and provide expertise and support to various City of Boston cabinets and cabinet-level agencies as they hire staff who will be part of the E&I Network.
- Develop and implement a communications and outreach plan for program growth and expansion.
- Recruit, respond to questions from, and register interested participants.
- Schedule presenters and ensure that they have necessary technology and materials.
- Schedule spaces to hold the in-person sessions.
- Coordinate logistics for sessions, e.g. wayfinding signage, registration, refreshments, room set-up and clean-up, fulfilling requests for accommodations.
- Collect and evaluate feedback from participants, presenters, and observers; and identify ways to incorporate feedback in future sessions or cohorts.
- Identify potential new presentation topics and presenters.
- A strong ability to project manage and coordinate the needs of various stakeholders.
- Commitment to the Mayor’s vision of building a City for Everyone that prioritizes constituents from historically excluded communities.
- Five (5) years of experience in project/program management or operations with multiple stakeholders. One (1) year may be substituted with an associate’s degree or two (2) years may be substituted with a bachelor’s degree.
- High school diploma or equivalent required.
- Experience in the public sector and/or unionized environments is preferred.
- Advanced conflict resolution and relationship building skills which result in the ability to convene parties for difficult dialogue and decision making.
- Exceptional organizational skills to ensure completion of required reports and projects in a timely manner.
- Past communications experience in motivating others to join equity and inclusion initiatives is a plus.
- Demonstrated leadership, change management, and verbal and written communication skills.
- A problem-solving mindset that can take on a large task and operationalize the work into smaller, measurable outcomes.
- Outstanding judgment, patience, understanding, empathy, and tact.
- Ability to maintain the integrity of confidential information.
- Knowledge of Boston is a plus.
- Working knowledge of Microsoft Office and Google Suite preferred.