Office Depot Key Holder - Part-Time - Florida Mall area store
Office Depot
- San Francisco, CA Orlando, FL
- Permanent
- Part-time
- Responsibility in the Print function to ensure efficient operation while driving overall store sales. Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
- Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the storeâs alarm system, and processes for opening or closing the store.
- Routinely supports management while acting as an LOD and may assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
- Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
- Ensures compliance with company policies, procedures, and practices; and supports the companyâs loss prevention efforts. Performs other duties as assigned.
- High School diploma or equivalent education preferred.
- Minimum 1-3 years of experience in related field.
- Sales and/or Customer Service experience preferred.
- Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
- Skilled in Customer Service and Print Services experience would be desired.
- Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
- Must be adaptable to a changing environment.
- Must be able to assist others in a professional environment.
- Possess excellent verbal and written communication skills.
- Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
- Must possess ability to process information/merchandise through POS register system.
- Pays close attention to detail to ensure high quality production in the Print Services area.
- Positive and Engaging, Action Oriented and Integrity, Accountability & Trust.
- Demonstrate passion for the brand, products, services and solutions offered to our customers.
- Must possess a desire to continually develop personal selling skills and product knowledge.
- Drive for Results, Decision Quality and Patience.
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
- Employee Assistance Programs
- Associate Resource Groups focused on Diversity and Inclusion
- Flu Shots
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center